Satisfaction Guaranteed With Our Products
To ensure accurate processing and minimal delays when submitting a remake case to NDX Pacific, the following should be provided:
1. The reason for the case remake written in detail on the Rx form.
2. All original case components (restorations, models, impressions, bite registrations, etc.) must be returned with the remake case for the lab to evaluate accurately. Please note: Original case components must be returned within 60 days from the original invoice date for a 100% credit to be issued to the dentist's NDX Pacific account.
3. All remakes will be fabricated at no charge if received within 30 days of the invoice date with the exception of the following circumstances:
A. The product or shade has been changed from the original case fabricated. Please note: Shade changes, whether a remake or correction, will incur a charge. For removable prosthetics requiring a tissue shade, if not specified on the Rx, will automatically be defaulted to standard pink. If a tissue shade is changed, a charge will also be incurred.
B. The partial denture fits the master cast.
C. The case is cancelled after fabrication was initiated. Fabrication begins the day NDX Pacific receives the case. In this instance, the case will be invoiced at full cost.
The cost for fabricating custom made dental restorations and appliances cannot be refunded in cash. Should a case not meet NDX Pacific’s exceptional standards for quality, function, and aesthetics, a credit will be applied to the dentist’s NDX Pacific account. Any credit balance on a NDX Pacific account must be used for lab services within 60 days from the date of issue or it expires.
Veneers (once cemented or re-prepped)
Immediate Partials and Dentures
Pro-Form Sport Guard
5-Year Crown & Bridge
IPS e.max CAD, IPS e.max Press, IPS Empress CAD and
Full/Solid Zirconia, Zirconia Layered, BruxZir Solid Zirconia and BruxZir Anterior Solid Zirconia
Non-Precious, Semi-Precious, High Noble
5-Year Indirect Composites (Crowns / Inlays / Onlays)
Cast Partials (Complete or Unilateral)
Vitallium 2000, Chrome Cobalt, Valplast with Vitallium Subframe
Non-Metal Partials (Complete or Unilateral)
Valplast Flexible Partial
Standard and Premium (Portrait IPN, Blueline, Vita Physiodens with Lucitone 199)
IMPORTANT PRICING INFORMATION:
All prices are subject to change without notice and are quoted as complete (one stage) or one unit. Some products are subject to additional fees, e.g., C & B and removable extras, attachments and additional implant parts, multiple stages and alloy weight charges.