Send a Case

Please contact us for details on shipping your case to NDX Thayer. Depending on your location and hours you may qualify for our free daily case pick-up and delivery. We can also provide shipping labels and instructions for non-local clients. Call 1-800-382-1240 for more details.

For your convenience, we've included below a variety of information: forms, best practices, and tips for submitting your next case.

Your Prescription Form

Fill out your RX form. Once completed and signed, enclose the form with your next case.

Download one of the following RX forms:

Submitting Your Case

Whether it's through local pick-up, delivery or even digitally, NDX Thayer offers multiple options for getting your case to and from the lab in a timely fashion.

Learn more about your options

Digital Impressions

NDX Thayer accepts files from all major scanning systems, making the transition to digital dentistry easy for your practice.

Learn more about submitting digital impressions

Turn Around Time

Check out our Product Turn-around calendar to determine the timeframe in which you'll receive back your restoration in office.

Download Turn-Around Times

Customer Account Portal

NDX Thayer provides 24 hour access to your account. We make it easy to find answers to your practice or business questions at all times. You can also connect with our lab to quickly find the support you need. Some of our Account Portal features the following: Make Payment, Submit an RX, View Case Status, Schedule a Pickup, View Sales/Payment info, Reprint Invoices and/or Statements, and Order lab supplies (boxes, bags, etc.).

To access your NDX Thayer Account Portal, click here.