Send a Case

Please contact us for details on shipping your case to NDX Mallow-Tru. Depending on your location and hours you may qualify for our daily case pick-up and delivery. We can also provide shipping labels and instructions for non-local clients. Call 1-800-444-3685 for more details.

Your Prescription Form

Fill out your RX form. Once completed and signed, enclose the form with your next case.

Download General RX form

Packing Your Case

Proper care in packing your case for shipping can ensure we provide the best quality product and service to you. Review our tips and simple step-by-step instructions before you ship us your case.  

View case packing instructions

Shipping Your Case

NDX Mallow Tru offers multiple options for getting your case to and from the lab in a timely fashion.

Sending a Case Using a FedEx Express Envelope Learn more about your options

Digital Impressions

NDX Mallow-Tru accepts files from all major scanning systems, making the transition to digital dentistry easy for your practice.

Learn more about submitting digital impressions

Turnaround Time

Check out our product turnaround times to determine the time frame in which you will receive your restoration in office.

Download Turnaround Times

Customer Account Portal

NDX Mallow-Tru provides 24 hour access to your account. We make it easy to find answers to your practice or business questions at all times. You can also connect with our lab to quickly find the support you need. Some of our Account Portal features the following: Make Payment, Submit an RX, View Case Status, Schedule a Pickup, View Sales/Payment info, Reprint Invoices and/or Statements, and Order lab supplies (boxes, bags, etc.).

To access your NDX Mallow-Tru Account Portal, click here.