How To Submit a Case

Packing Your Case

Your patients are important to us, and ensuring we receive their cases safely is paramount. Please follow the steps below to help us ensure your case will arrive successfully!


Complete and sign the prescription form

Place the following items in the case box:
  • Prescription form
  • Impression(s)
  • Bites and upper/lower study models
  • Complete contact information
  • All other relevant information
  • If you would like to send digital photos for your case, please email us your photos with the name of the dentist and patient included so we can match the photos back to your case.

Packing tips:
  • Seal impressions, models and bites in a sanitary bag.
  • Carefully wrap models in bubble pouches.
  • Put small items in a labeled envelope or vial.
  • Multiple cases may be sent within the same package, but should be wrapped and labeled individually.

Seal box securely using packing tape. Regular tape will not hold up through the shipping process.


Need More Supplies?

If you need more shipping labels, boxes, bubble pouches or RX Forms:

  • Call us at 1-800-325-3056
    to order additional supplies.