Your Prescription Form
Fill out your RX form. Once completed and signed, enclose the form with your next case.
Download General RX form
Packing Your Case
Proper care in packing your case for shipping can ensure we provide the best quality product and service to you. Review our tips and simple step-by-step instructions before you ship us your case.
View case packing instructions
Check out our product turnaround times to determine the time frame in which you will receive your restoration in office.
Download Turnaround Times
Customer Account Portal
NDX Ideal provides 24 hour access to your account. We make it easy to find answers to your practice or business questions at all times. You can also connect with our lab to quickly find the support you need. Some of our Account Portal features the following: Make Payment, Submit an RX, View Case Status, Schedule a Pickup, View Sales/Payment info, Reprint Invoices and/or Statements, and Order lab supplies (boxes, bags, etc.).
To access your NDX Ideal Account Portal, click here.