Packing Your Case

Your patients are important to us, and ensuring we receive their cases intact is the first step to a successful case. Please follow the steps below to guarantee your case is packaged properly and arrives at our lab successfully!
 

1. Complete and sign the prescription form
2. Place the following items in the case box:
   • Prescription forms:
     • Fixed RX form
     • Removable RX form
     • Implant RX form
     • Smile Design RX form
   • Impression(s)
   • Bites and upper/lower study models
   • Complete contact information
   • All other relevant information
     • If you would like to send digital photos for your case, email us your photos with the name of the dentist and patient included so we can match the photos to your case.
3. Packing tips:
   • Seal impressions, models and bites in sanitary bag.
   • Carefully wrap models in bubble pouches.
   • Put small items in a labeled envelope or vial.
   • Please ensure each case is wrapped and labeled individually.
4. Seal box securely using packing tape. Regular tape will not hold up through the shipping process.

Once your case is properly packaged, you can ship your case to our lab through our local pickup and delivery service, with our pre-paid label for the United States Postal Service (USPS), or through FedEx.  To find out if you qualify for our local pickup and delivery service, click here!
 

Need More Supplies?

If you need more shipping supplies or RX forms, submit a supplies request below for additional shipping materials.

Request Supplies